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Northern Light Health and Optum Launch Strategic Relationship

Northern Light Health and Optum announced a strategic relationship to enhance the healthcare experience for patients and providers throughout Maine. As part of this relationship, select Northern Light Health employees will become part of Optum, providing them with new opportunities for growth and career advancement while they continue to support Northern Light Health.

Northern Light Health and Optum will work together to improve business processes through investment in leading-edge technology and innovation. This will enable Northern Light Health to access new tools and more resources that ultimately will enhance the patient experience and enable providers to focus on patient care.

“Optum and Northern Light Health are both values driven and people and community focused,” said Timothy Dentry, president and CEO of Northern Light Health. “Optum brings innovation and expertise to a broad range of support services that will help us manage some operational functions so we can focus on what we do best – care for the people of Maine.”

Together, Northern Light Health and Optum will:

  • Improve the scheduling and billing experience for patients and providers.
  • Advance digital capabilities to improve the patient and provider experience.
  • Leverage new technology and tools to ensure patients are getting the right care, at the right time, and in the right place.
  • Use data and analytics to anticipate and respond directly to patient, community and staff needs.

Optum will manage revenue cycle management, information systems, inpatient care management, analytics, project management office and supply chain for Northern Light Health.

“We are privileged to partner with Northern Light Health and build on their success by helping to transform the health care experience for patients, providers and communities across Maine,” said Dan Schumacher, chief strategy and growth officer of UnitedHealth Group, the parent company of Optum.

Approximately 1,400 Northern Light Health employees will become employees of Optum beginning in March 2023. These employees will continue to support Northern Light Health and become part of the Optum workforce of 220,000 people with a mission to help people live healthier lives and help make the health system work better for everyone.

As part of Optum, these team members will have access to more state-of-the-art tools, technologies, processes, skills development training opportunities and new opportunities for advancement. Both Northern Light Health and Optum are committed to ensuring a smooth transition for these team members and to building an exceptional experience for patients, providers and staff.

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