Closing Financial Gaps: How Texting Strengthens Every Stage of Patient Collections
Revenue cycle teams are operating under sustained pressure. Patient financial responsibility keeps climbing, staffing shortages make manual outreach harder to maintain, and organizations are fighting to prevent revenue leakage at every step of the patient journey. Yet much of the communication that underpins collections still depends on time-consuming phone calls, letters, and portals that patients either ignore or struggle to access.
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