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Medical Center Hospital supports growth with Spok Enterprise Communications Suite

Spok, a global leader in enterprise critical communications, today announced that Medical Center Hospital in Odessa, Texas, is effectively supporting the hospital’s growing clinical communications needs by expanding its relationship with Spok’s comprehensive enterprise solution. A Spok customer for more than 20 years, the hospital is building on its Spok Care Connect suite through a multi-phase rollout to integrate the latest technologies and devices that support efficiency for their clinicians.

Beginning with Spok’s operator console solution, the implementation will continue with secure messaging, paging, on-call scheduling, web directory, and clinical alerting—all integrated to strengthen communications throughout the hospital. The ongoing goal is to simplify workflow communications as the organization grows for better staff efficiency and improved patient care.

“What we needed was an enterprise solution that would meet everyone’s needs, reduce overall cost, and cut down on maintenance redundancy,” said Gary Barnes, senior vice president and chief information officer for Medical Center Hospital.

Medical Center Hospital is a 402-bed teaching facility that serves more than 100,000 patients annually. Hoping to find ways to achieve more effective clinical communications, the team approached Spok for solutions as the organization grew and changed. “We wanted to avoid maintaining numerous systems, such as multiple databases, physician on-call lists, employee contact information, and schedules,” said Barnes. “We achieved our objective with Spok.”

Spok Care Connect is a fully integrated communications platform that provides a range of solutions designed to seamlessly strengthen a healthcare communications infrastructure. Organizations can build on their existing solutions to meet changing needs.