BridgeHead Software, a leader in healthcare data management, announced that it has been named a recipient of the Frost & Sullivan 2016 Best Practices Awards. Based on its ongoing analysis of the healthcare information technology and data management market, Frost & Sullivan awarded BridgeHead Software the 2016 European Healthcare Content Management Customer Value Leadership Award, citing tremendous growth potential for the company in the North American market in addition to its European success.
For the Customer Value Leadership Award, Frost & Sullivan analysts independently evaluated two key factors — Customer Impact and Business Impact — in the criteria areas of Price/Performance Value, Customer Purchase Experience, Customer Ownership Experience, Customer Service Experience, Brand Equity, Financial Performance, Customer Acquisition, Operational Efficiency, Growth Potential and Human Capital. BridgeHead Software received scores in the Excellent rating across the board.
“Our research shows BridgeHead’s Independent Clinical Archive, HealthStore, that we describe as VNA 3.0, offers customers a proven, scalable, standards-based and hardware-agnostic solution for the management of all of a healthcare organization’s data, as well as provides unique protection and disaster recovery capabilities that further differentiates BridgeHead in the North American market. With an already expansive user base of more than 1,200 hospitals worldwide, combined with an impressive track record of customer success in Europe following the launch of HealthStore, it’s clear there is a huge opportunity for BridgeHead Software to continue to gain traction in North America,” said Frost & Sullivan Principal Analyst Nadim Michel Daher.
The Frost & Sullivan European Healthcare Content Management Customer Value Leadership Award recognizes BridgeHead Software for its innovative, industry-leading product, HealthStore. It is a truly Independent Clinical Archive (ICA), often referred to as a third generation vendor-neutral archive (VNA), offering a single, easily accessible and standards-based software repository for all healthcare data. Through this system, data is stored intelligently and cost efficiently, whether on site, off site or in the cloud; it allows data to be centrally managed, secured from misuse and fully protected in the event of an outage or disaster, and it effectively facilitates the sharing of data between users, applications, departments and other hospitals, making patient data available to the people that need it, when they need it.
According to the award report: “Over the last few years, BridgeHead Software has enjoyed significant growth in the EMEA healthcare market with its Independent Clinical Archive, HealthStore™, boasting a number of successfully completed projects and referenceable customers… This, combined with its extensive customer base built over the last two decades and having developed very sophisticated capabilities within its portfolio, has enabled BridgeHead Software to secure an enviable position for itself in the North American market as well. Representing the single largest market for healthcare content management globally, North America is poised to continue to be a major growth opportunity for BridgeHead Software. Through its tight and long-standing collaboration with MEDITECH, a leading vendor in the North American healthcare information systems (HCIS) market, BridgeHead Software technology is already utilized in approximately one in five hospitals across the United States.“
The report adds: “As it continues to move ahead to develop its presence in North America, BridgeHead Software can tout significant unique selling points in the highly competitive and highly coveted North American HCM market, having catered to major multi-site hospital systems with 500 to 1,000 beds and 1,000 to 3,000 employees. Indeed, BridgeHead Software has developed its capabilities, allowing customers to extend their existing BridgeHead investments to tackle other data challenges, e.g., augmenting their data protection environments with clinical archiving capabilities (HealthStore™) for a more holistic data management strategy.“
Frost & Sullivan’s Best Practices Awards recognize companies throughout a range of regional and global markets for superior leadership, technological innovation, customer service, and strategic product development. Frost & Sullivan’s industry analyst team benchmarks market participants and measures their performance through independent, primary interviews, and secondary industry research in order to evaluate and identify best practices. Frost & Sullivan’s intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals. For more information on the awards, visit: ww2.frost.com/about/best-practices-recognition.