Kareo, a provider of cloud-based software and services for independent medical practices, announced it has completed its product integration with DoctorBase, a practice marketing and patient engagement solution acquired by Kareo in March. Customers of Kareo and DoctorBase now have access to an integrated suite of front office tools, including online scheduling, appointment reminders, patient recall, and mobile secure messaging – helping providers find new patients and engage successfully with their current patients.
“In our conversations with independent physicians across the US, a common theme is that providers are unsure about how to attract new patients, manage the online profile of their practice, and proactively engage with their patients to improve patient satisfaction and treatment outcomes,” said Dan Rodrigues, founder and CEO of Kareo. “We are excited to complete our integration with DoctorBase and deliver a powerful selection of new patient-centric tools to help independent practices succeed.”
With the integration of DoctorBase with Kareo’s EHR, Practice Management, and Medical Billing solutions, practices now have access to a powerful suite of solutions linking the front office, care delivery, and billing operations tightly together, including:
- Online Scheduling – Appointment requests made by patients on the DoctorBase provider profile page will appear within the Kareo calendar system.
- Integrated Calendar – Calendar data between DoctorBase and Kareo solutions will update automatically.
- Appointment Reminders and Recalls – Practices using Kareo can now remind patients of upcoming appointments, preventing cancellations and no shows and re-engage with patients to continue care.
- Integrated Patient Data – Patient lists and demographic data between DoctorBase and Kareo solutions will update automatically.
“Given the rapid evolution of technology and the rise of consumer expectations, independent practices must offer the modern conveniences that patients expect, including mobile accessibility, automated appointment reminders and online scheduling,” said John Sung Kim, Kareo General Manager and former founder and CEO of DoctorBase. “By integrating practice marketing and patient engagement functionality with Kareo’s leading EHR, Practice Management, and Medical Billing solutions, independent practitioners finally have access to a fully integrated end-to-end solution that addresses all of their clinical, administrative and financial needs, all while vastly improving the patient experience.”
For more information, please visit kareo.com/doctorbase.