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Cedars-Sinai Expands Virtual Healthcare for California Patients

Cedars-Sinai is expanding virtual healthcare for patients in California through a new mobile app that allows individuals to quickly and easily access Cedars-Sinai experts for sick, chronic, and preventive care.

Through the new virtual healthcare option Cedars-Sinai Connect, healthcare professionals are available 24/7 for urgent issues, and same-day appointments are accessible for primary care—reducing wait times for those seeking medical attention.

“Cedars-Sinai Connect is a natural extension of the high-quality care Cedars-Sinai already provides to patients in person,” said Jill Martin, executive vice president of Cedars-Sinai Medical Network. “What could be more convenient than getting the care you need when you need it—in the palm of your hand—in your home or office?”

The new mobile app harnesses AI technology developed by K Health that empowers physicians by reducing the burdens of clinical intake and data entry, allowing doctors to focus more on patient care. K Health helps patients manage their acute, chronic and preventive care needs through a platform that harnesses medical knowledge and real patient experiences. K Health and Cedars-Sinai developed Cedars-Sinai Connect through a new joint venture.

The partnership gives new and existing patients expanded treatment options for a broad range of medical conditions from a dedicated team of virtual care providers. The app’s chat feature gathers health details and symptoms from patients to help assess their medical concerns and  presents that information to a clinician for review. This streamlines the intake process so providers can focus more on patient care. After the guided intake, patients can choose to connect with a clinician for an appointment via video call.

Cedars-Sinai Connect will accept all forms of insurance that Cedars-Sinai takes, including employer-provided plans.

“Patient care plans and visit information are integrated into the Cedars-Sinai health record, making it easy for patients to move between online and in-person care in a coordinated way, and for patients to access our broader network of specialists when needed,” said Caroline Goldzweig, MD, chief medical officer of Cedars-Sinai Medical Network. “This new platform will help us expand and enhance care for patients across California.”

K Health’s founders said the partnership with Cedars-Sinai will give patients greater access to world-class medical expertise, empowering people to take charge of their health by choosing when and where they get care.

“We’re excited to work with Cedars-Sinai, an esteemed institution that shares our vision to provide people with unfettered access to exceptional medical care around the clock,” said Ran Shaul, the company’s co-founder and chief product officer. “By fusing K Health’s technology with Cedars-Sinai’s renowned care, we are advancing primary care delivery by extending essential services to a wider spectrum of people in need while alleviating physician burnout.”