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Healey-Driscoll Administration Awards $20 Million to Boost Digital Equity

The Healey-Driscoll Administration and the Massachusetts Broadband Institute (MBI) at MassTech announced $20 million in new grants through the state’s Digital Equity Partnerships Program, which supports high-impact and scalable initiatives that reach residents most affected by the digital divide.

The grants will fund a range of services, including regional networks of digital navigators who will train individuals in digital literacy, device refurbishment and distribution, neighborhood-scale broadband connectivity, digital education for workforce development, telehealth resource navigation, and a statewide effort to provide free WiFi in affordable housing and public housing developments. 

“The Digital Equity Partnerships Program supports organizations across Massachusetts that help residents build their digital skills and get online so they can participate fully in our state economy, access modern health services, get connected to loved ones, and so much more,” said Massachusetts Secretary of Economic Development Yvonne Hao. “We are excited to announce today’s grants through the Massachusetts Broadband Institute, which will help make technology more accessible for everyone across the state.”

The grant recipients include:

  • AgeSpan, which will receive $3 million
  • The Massachusetts League of Community Health Centers, which will receive $3.75 million
  • The Metropolitan Area Planning Council, which will receive $5.6 million
  • The Metro North Workforce Investment Board, which will receive $4.1 million
  • UMass Lowell, which will receive $4.0 million

“These monumental grants ensure that thousands of residents in communities across the state will have the tools and training they need,” said MBI Director Michael Baldino. “The digital divide is narrowing, and that is due to our strategic efforts to expand infrastructure and boost access. When high-speed internet is available in a Massachusetts neighborhood, these programs ensure that residents in that neighborhood can take advantage of everything the digital economy has to offer.”

The Digital Equity Partnerships Program launched in September 2022 to support organizations across the state in implementing projects that meet the digital equity goals outlined in the Commonwealth’s 2021 ARPA COVID recovery legislation. The Program is comprised of six initiatives that applicants can focus on within proposals:  

  1. Wi-Fi Access: Implementing Wi-Fi in affordable housing and/or low-income neighborhoods. 
  2. Public Space Internet Modernization: Improving infrastructure and resources in public. 
  3. Connectivity for Economic Hardship: Providing “hot spots” to low-income/housing insecure individuals. 
  4. Digital Literacy: Establishing digital literacy programs to train populations on devices, resources, and digital tools. 
  5. Device Distribution and Refurbishment: Securing new and/or refurbished devices for distribution. 
  6. Education, Outreach, and Adoption Support Initiative: Conducting outreach to increase the success of digital equity programs like the Federal Communications Commission’s Affordable Connectivity Program (ACP). 

 A full project summary for each of the grant recipients announced today is below: 

Organization / Municipality

Project Summary

AgeSpan on behalf of the Mass Healthy Aging Collaborative

Location: Lawrence

Summary: AgeSpan is a nonprofit agency dedicated to ensuring healthy, fulfilling lives for everyone as they age by connecting people with their caregivers with information, quality services, and advocacy. 

Award: $3,026,437

Project Details: AgeSpan will partner with the Massachusetts Healthy Aging Collaborative (MHAC) and its network of Aging Service Access Points (ASAPs) to help older adult residents across the state access the internet. This will include implementing training services to help blind or visually impaired individuals, increase awareness of fraud, and boost enrollment in the ACP. MHAC and its ASAP partners estimate serving 2,400 older adults over the two-year grant period. 

AgeSpan will serve as the contracting and fiscal agent on behalf of the Massachusetts Healthy Aging Collaborative and includes the following organizations: 

  • AgeSpan                                      
  • Mystic Valley Elder Services  
  • Elder Services of Worcester Area Inc.   
  • SeniorCare Inc. 
  • Coastline Elderly Services Inc.  
  • Old Colony Elder Services  
  • Somerville-Cambridge Elder Services   
  • Little Brothers-Friends of the Elderly  
  • Mass. Association for the Blind and Visually Impaired   
  • Mass Law Reform Institute  
  • MassAccess                                

 Counties Involved:

  • Essex 
  • Middlesex 
  • Worcester                                      
  • Suffolk 
  • Norfolk                                            
  • Plymouth 
  • Bristol                                              
  • Dukes                                    

Organization: Massachusetts League of Community Health Centers 

Location: Boston

Summary: The Massachusetts League of Community Health Centers promotes health equity by providing information to policymakers and the media and supporting community health centers across the state. 

Award: $3,751,796

Project Details: At the start of the pandemic in March 2020, the Massachusetts League of Community Health Centers partnered with the Community Care Cooperative to form the Federally Qualified Health Centers (FQHCs) Telehealth Consortium to help 35 health centers across the state support telehealth services.  

The FQHCs Telehealth Consortium will provide the required staff capacity, training and coaching resources, oversight, and evaluation to screen thousands of patients at FQHCs for digital access needs. The FQHCs Telehealth Consortium will inform patients about where and how to participate in digital literacy programs across the state while also screening for other critical needs, including housing, food security, transportation, and employment. The Consortium will also provide digital resources to residents through its expanded Telehealth Navigator Program and enroll residents in the ACP.

Geography of Services: FQHCs that will receive additional funding through this project are located in Boston, Essex County, and Southeast Massachusetts. The funding will support hiring of new navigators in Southeast/Southcoast regions, Cape Cod & Islands, Worcester County, and Western Mass. Link Health, an organization that helps patients connect to the ACP, will work with the same community health centers as the navigators and prioritize tribal lands as well as the Cape and Islands, given the lack of ACP outreach efforts in these areas.  

Organization: Metro North Workforce Investment Board

Location: Somerville

Summary: The Metro North Workforce Investment Board forms partnerships, distributes resources, and seeks solutions to establish career pathways, support businesses, and ensure employment opportunities. 

Award: $4,118,757

Project Details: This grant will increase the workforce board’s digital equity initiatives through the Digital Justice, Equity, Diversity, and Inclusion (JEDI) Consortium, which will assist clients at the MassHire Metro North Career Centers, MassHire North Shore Career Centers, and the following communities: Revere, Chelsea, Everett, Malden, Somerville, Cambridge, Lynn, Salem, and Gloucester. 

The Consortium will recruit, hire, train, and support a cohort of 32 digital navigators with employment opportunities and career counseling; provide digital literacy classes; provide 1,500 refurbished Microsoft laptops, 300 hotspots, peripherals, internet access and IT support to recipients; and collaborate with community-based organizations and priority communities to conduct community outreach about the JEDI program and ACP enrollment. 

The following local and regional partners will be participating in the JEDI Consortium: 

  • Action Inc
  • Cambridge Community Television 
  • Computers For People Inc.
  • Just-A-Start Corporation 
  • La Colaborativa 
  • La Comunidad Inc
  • MACIR Inc. 
  • MassHire North Shore Workforce Board and Career Centers
  • National Digital Inclusion Alliance
  • New American Center 
  • Pathways Inc. 
  • Revere Community Schools 
  • Somerville Community Corporation 
  • The Neighborhood Developers 
  • Wellspring House 
  • Women Encouraging Empowerment

The service area for the JEDI Consortium covers the following MassHire cities and towns:

  • Arlington
  • Belmont
  • Beverly
  • Burlington
  • Cambridge
  • Chelsea
  • Danvers
  • Essex
  • Everett
  • Gloucester
  • Hamilton
  • Ipswich
  • Lynn
  • Lynnfield
  • Malden
  • Manchester-by-the-Sea
  • Marblehead
  • Medford
  • Melrose
  • Middleton
  • N. Reading
  • Nahant
  • Peabody
  • Reading
  • Revere
  • Rockport
  • Salem
  • Saugus
  • Somerville
  • Stoneham
  • Swampscott
  • Topsfield
  • Wakefield
  • Watertown
  • Wenham
  • Wilmington
  • Winchester
  • Winthrop
  • Woburn

Organization: Metropolitan Area Planning Council (MAPC)

Location: Boston

Summary: MAPC promotes growth and collaboration among cities and towns of Metropolitan Boston.

Award: $5,600,515

Project Details: The Metropolitan Area Planning Council’s (MAPC) Digital Equity Partnership program pertains to Wi-Fi access. With their partners at EducationSuperHighway and HR&A Advisors, MAPC will work to provide free high-speed internet access to public and affordable housing residents.

The organization will take on a targeted approach to bring free Wi-Fi to qualified beneficiaries working alongside agencies such as Public Housing Authorities, Community Development Corporations, and municipal governments. Additionally, MAPC will identify and implement the most effective network designs and create financial modeling to ensure the sustainable, long-term operation of these networks. The aim is to provide free Wi-Fi access and services to 2,400 high-need households across Massachusetts.

Organization: UMass Lowell 

Location: Lowell 

Summary: UMass Lowell is a public university committed to teaching, research, and community engagement.

Award: $4,000,000

Project Details: The University of Massachusetts Lowell will spearhead a Digital Equity Partnership project covering the Gateway Cities of Leominster, Fitchburg, Lowell, Haverhill, and Lawrence, and more broadly across the many communities of the Merrimack Valley, Northern Worcester County and the North Shore. Partners involved include: 

  • Northern Essex Community College        
  • Fitchburg State University 
  • North Shore Community College               
  • Coalition for a Better Acre 
  • MassHire Lowell 
  • MassHire North Worcester 
  • MassHire Merrimack Valley  
  • Montachussett Opportunity Council 
  • Montachusett Regional Planning Commission     
  • Comm Action Inc. / Make it Haverhill 
  • Middlesex Community College  
  • Essex County Community Foundation  
  • Community Teamwork           

UMass Lowell’s higher education community partners will provide the student workforce and cultural competency to drive outreach, engagement, and rollout of digital services. The UMass Lowell team will offer the technical skills, student digital navigators model, project management resources, and procurement expertise. Specific outcomes will include: deploying three neighborhood-scale mesh Wi-Fi networks; improving six public facilities with broadband service; creating a multi-tiered digital literacy and navigation initiative that establishes a regional help desk at UMass Lowell and advances new digital literacy programs; distributing 1,200 new or refurbished devices; and expanding ACP outreach and adoption programs at six community-based organizations.

The announcement is the latest in a string of grants through MBI programs and initiatives totaling nearly $40 million in awards this year. In October 2023, the MBI announced over $5 million to the City of Boston to expand digital equity, including $4.55 million from the Digital Equity Partnerships Program and $450,000 from the MBI’s Municipal Digital Equity Planning Program to assist with broadband and digital equity planning efforts. In April, MBI awarded $14 million for several grants through the Digital Equity Partnerships Program, including projects from Tech Goes Home, Vinfen, and the Western Mass. Alliance for Digital Equity led by Springfield-based Baystate Health. MBI also conducted a statewide Internet for All Listening Tour, meeting with residents, local leaders, and community organizations in every region of the Commonwealth to discuss  topics related to digital equity. 

Statements of Support

“UMass Lowell is proud to partner with the Healey-Driscoll administration and Massachusetts Broadband Institute at MassTech to achieve internet access for every Massachusetts community. Digital equity, like higher education, goes hand in hand with empowering an informed workforce and building a strong economy,” said UMass Lowell Chancellor Julie Chen. “This grant not only affords our faculty an opportunity to effect positive change in fellow Gateway Cities, but builds on the university’s guarantee of career-connected experiences. UMass Lowell students will be at the forefront of this project interacting with residents and driving outreach, engagement, and rollout of digital services in these communities.”

“Alongside our partners, we are proud to be part of MBI’s Digital Equity Partnership Program – an incredible opportunity that will address digital equity among older adults in more than 70 communities,” said James Fuccione, Executive Director of the Massachusetts Healthy Aging Collaborative. “We are all aging and technology is always advancing, so our goal is to create a system of support to improve digital access for older adults now and in the future so that we can all fully participate and engage in our communities.” 

“We are thrilled to be part of MBI’s Digital Equity Partnerships Program,” said MassHire Metro North Workforce Board’s President and CEO Chris Albrizio-Lee. “This significant investment will allow us and our partners to work towards bridging the digital divide in the Metro North and North Shore regions of Massachusetts.” 

“MAPC is proud to continue partnering on this work to expand broadband to our most vulnerable communities in Massachusetts. We strive to always center equity in the projects we undertake, and closing the digital divide is as critical to our region’s future as healthy air, clean water, and safe housing,” said Elizabeth Weyant, Deputy Executive Director of the Metropolitan Area Planning Council (MAPC) in Boston. “We look forward to seeing this digital equity work scale up in impact, expanding access to jobs, education, and more for folks across Greater Boston.” 

“We are excited to partner with Community Care Cooperative and Link Health to bring internet access through our Telehealth Navigator Program work under the FQHC Telehealth Consortium, which helps bridge the digital divide and health inequities for our health center patients,” said Massachusetts League of Community Health Centers Health Informatics Vice President Susan Adams, PMP. “We are grateful to be working alongside MBI and the Healey-Driscoll administration. These navigators will empower patients to ensure they are not left behind in the shift towards hybrid model of care environments.” 

“We are looking forward to working with the Massachusetts League of Community Health Centers, Link Health, and MBI to continue the efforts of the FQHC Telehealth Consortium to address barriers to digital equity and ensure all health center patients and their families have the tools they need to access telehealth, remote patient monitoring, and all forms of technology-enabled care,” said Christina Severin, President & CEO of C3.