Posts Tagged ‘NHS’

admissions,analytics,Emergency department,NHS,North East Georgia Medical Center,Qlik

ED performance: How analytics is improving care and patient experience

Joe Warbington

Joe Warbington, Director Market Development for Healthcare, Qlik

Emergency departments around the world are under tremendous pressure to reduce patient waiting times and drive clinical effectiveness in all areas. The ED in most hospitals is a fast paced, high pressure environment where no two days are the same and where an increasing demand has led to significant focus on quality and performance. Given this backdrop, data and analytics may not seem like an obvious solution, but the evidence of the impact these programs are having is undeniable.

At the North East Georgia Medical Center, Dr. Mohac Davè, the ED Medical Director has been working with Qlik in their ED for over 2 years, specifically targeting performance, patient experience and patient safety. The ED manages 115,000 patients per year and one of the early findings showed that contrary to popular belief, arrival patterns are actually extremely predictable. “We now know with some certainty that Mondays, especially afternoons and evening, are going to be the highest volume day.” Dr. Davè goes on to say that, “Qlik has allowed us to take this knowledge and provide staffing to demand.”

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Electronic Patient Acuity Monitoring System,ePAMS,NHS,NHS Foundation Trust,NHS Trust,The Healthcare Technology Newspaper

The Healthcare Technology Newspaper


November 17, 2016

Datix launches new cloud software

If one international healthcare software company has its way, the number of people who suffer globally from preventable patient harm is going to be significantly reduced. Datix, the world’s leading provider of patient safety software, has just released Datix Cloud IQ, an enhanced SaaS based application that enables healthcare organisations to go beyond simple incident data, to actually uncover “why” mistakes happen – allowing healthcare providers to eliminate root cause issues that lead to medical errors, and truly embed change in their organisation.

“Mistakes happen in high-risk environments,” said Oliver O’Connor, head of product management at Datix, “but by learning from those mistakes, we ensure a safer future for both patients and staff. This is a dramatic leap forward in the ability for organisations to move to a culture where learning is key to risk mitigation, rather than seeking to lay blame.”

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November 14, 2016

App for young onset dementia

A new resource has been developed by Leicestershire Partnership NHS Trust for younger people who have been diagnosed with dementia.

It is a digital “app” which can be downloaded free of charge on to a mobile phone or tablet computer. It brings together up to date information, advice, and inspiration from others who have the condition.

It is estimated there are more than 800 people with Young Onset Dementia in Leicester, Leicestershire and Rutland – people who developed symptoms before reaching the age of 65.

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November 8, 2016

Waterloo Medical Group saves £15,000 with Nuance medical speech recognition

Nuance Communications announced that Waterloo Medical Group has saved £15,000 in 12 months by speeding up clinical document turnaround times and boosting accuracy with medical speech to text software.

Deploying Nuance Dragon Medical has enabled the team to process clinical documents quickly and accurately without the need to outsource transcriptions or hire additional secretarial support. The solution has relieved mounting pressure caused by rising patient numbers across the entire practice, reducing stress for the GP surgery team as well as delivering significant cost savings.

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November 1, 2016

West Midlands child health departments go live with System C

Child health records for 1.4 million children living across the West Midlands region are now being held on System C’s CarePlus software following a rapid succession of successful deployments.

This has been achieved just 8 months after System C signed a contract with Birmingham Community Healthcare NHS Trust to implement an integrated child health system covering Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Shropshire, Solihull, Staffordshire, Stoke-on-Trent, Telford and Wrekin, Walsall, Warwickshire, Wolverhampton and Worcestershire.

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October 31, 2016

Imprivata demonstrates healthcare’s most comprehensive security platform at EHI Live

Imprivata the healthcare IT security company, will demonstrate healthcare’s most comprehensive platform for authentication, access management, and patient identification at EHI Live 2016. Imprivata will show the latest innovations in single sign-on and authentication management that streamlines witness signing for drug administering and other authentication workflows as well as highlight new biometric positive patient identification technology that is helping healthcare providers globally prevent patient misidentification and improve patient safety.

During EHI Live, Graham Smith, Director, EMEA Professional Services at Imprivata will deliver a presentation about Western Sussex Hospitals NHS Foundation Trust where they have achieved efficiencies for clinicians which includes fast, convenient authentication for witness signing and improved visibility and a more complete audit trail for prescribing, administering, and disposing of controlled drugs.

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October 30, 2016

North Central London Sustainability and Transformation Plan

North Central London provides an update to the development of their Sustainability and Transformation Plan and anticipates being in a position to discuss potential long term solutions from early 2017.

The Update highlighted:

“Information technology needs to better support integrated care. The level of digital maturity of providers across NCL is variable, with most below the national average for digital capabilities, particularly their capability to share information with others. There is no NCL-wide governance structure or leadership team to implement digital transformation, resulting in fragmentation of information flows and duplication of effort.

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October 25, 2916

Cheshire Care Record recognised for prestigious award

Cheshire health and social care partners have been shortlisted in the ‘Enhancing Care by Sharing Data and Information’ category in the HSJ Awards 2016 for their work on the Cheshire Care Record.

The Cheshire Care Record in an electronic shared record that holds data from primary, acute, community, social, mental health and cancer care providers. The implementation of the record, which went live earlier this year, means that more than 80 different health and care organisations can work from the same patient information, and staff are provided with immediate access to comprehensive care records, directly benefiting patient care.

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October 18, 2016

A closer look at the Connecting Care local record

The award winning Connecting Care local record (Bristol, South Gloucestershire and North Somerset) aims to provide a shared local patient-centric record to support patient care. The patient summary can be accessed by health and social care across their locality (Bristol, South Gloucestershire and North Somerset) and includes details from GPs, information from community, social care and mental health teams, information about End of Life Wishes and other information under one system.

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October 15, 2016

iPLATO and myGP supports flu immunisation programme

For the first time ever, GP surgeries can use innovative appointment booking technology to launch their winter flu immunisation programme to increase patient uptake resulting in greater cost-efficiencies and revenue streams for individual practices. Developed by London-based health-tech specialist iPLATO, the newly enhanced myGP app is being launched to coincide with the winter flu programme 2016/7. It looks set to revolutionise the invitation and booking process, help to improve health outcomes and reduce deaths amongst those patients most at risk.

Dr Richard Pebody, Head of Flu Surveillance for Public Health England believes that; “vaccination remains the best protection we have against the unpredictable flu virus.” Such is the drive to improve immunisation uptake, that GP surgeries are incentivised by benefiting from an additional £9.80 per jab (amongst those ‘at-risk’ patients,) 3 as well as each surgery earning a potential extra £3,000 from Quality and Outcomes Framework (QoF) points.

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October 10, 2016

Specialist Information Lifecycle Management delivers Compliance for NHS Trusts

Traditional methods for managing the growing deluge of health data simply do not scale any more. Whether observational, research data or medical, clinical imaging, telemetry data or patient-generated consumer device data, healthcare organisations face increasing risks, compliance obligations and data-related IT management tasks.

As a result of the variety and scale of data there are many long-term data management challenges that the NHS faces as a big data holder. More of its processes are digital, therefore it becomes critical to build in effective governance over access to and sharing of data, compliance with regulations and long-term bit-level data integrity in order to identify, quantify and mitigate any associated risks.

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October 7, 2016

European award for Orion Health’s population health management technology

Orion Health has been awarded the 2016 European Frost & Sullivan Award for Product Leadership, recognising the company’s pioneering approach to population health management (PHM), supporting its vision for delivering precision medicine.

Global research and consulting organisation Frost & Sullivan conducted a recent analysis of the PHM solutions market and praised Orion Health for the “unmatched reliability and quality” of its technology, compared to other electronic health record (EHR) vendors.

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October 6, 2016

CCGs using new online marketplace to support personalisation and take-up of personal health budgets

Chiltern CCG and Aylesbury Vale CCG are working with one of the UK’s largest commissioning support units to pioneer the use of a new simple and easy-to-use tool that delivers a seamless, end-to-end process for the delivery of personal health budgets.

The clinical commissioning groups (CCGs) are using PHBChoices, the new online marketplace that connects health and care suppliers with Personal Health Budget (PHB) holders. PHBChoices has been developed and delivered by NHS Shared Business Services (NHS SBS) using the cloudBuy eCommerce platform.

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Barts Health,Cerner,Health Information Exchange,HIE,interoperability,NHS

HIT across the pond: On the call with Dr. Charles Gutteridge

National Clinical Director for Informatics, Department of Health, United Kingdom

Dr. Charles Gutteridge, Chief Clinical Information Officer, Barts Health NHS Trust

When we spoke with Dr. Charles Gutteridge, former National Clinical Director for Informatics, Department of Health, United Kingdom, and currently Chief Clinical Information Officer, Barts Health NHS Trust, we learned not only about some of the historical differences between healthcare IT in England and the United States, but also how both countries’ practices and policies are evolving toward a more common ground. 

Some of the topics that he outlined included:

  • a brief history of healthcare IT in the U.K.;
  • the troublesome U.K. mentality of seeing technology as a barrier to healthcare;
  • the rise of patient leaders in the United States;
  • how younger healthcare professionals demonstrate a broader and more accepting attitude toward IT;
  • the complexity of achieving interoperability;
  • how Cerner’s HIE solution positively impacted his own career and the lives of his patients and
  • the current “drivers of change” who create his optimism for the future of healthcare IT worldwide.

(Editor’s note: To hear audio excerpts of this interview, click on the media player buttons that run throughout this article.)

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appointments,National Health Service,NHS,SMS,SMS reminders

How SMS could save healthcare trusts serious money

Laura Varley

Laura Varley, Guest Editor

Whether it’s for a haircut, tattoo, car service or medical consultation, it’s all too easy to forget to go to our appointments. However, not turning up can cost businesses a huge amount of money, and healthcare trusts are suffering in particular.

In the UK, missed appointments cost the National Health Service (NHS) £912 million (around $1.2 billion) a year –equivalent to £160 ($225) per appointment. No healthcare trust can afford to lose this sort of money, especially when there’s such an obvious solution to the problem: SMS reminders.

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interim executives,NHS

Healthcare and the increasing use of interim executives


Elizabeth Smythe, Guest Editor, CIPD-qualified content specialist

It is a truth universally acknowledged that the NHS could not function without the use of agency staff. Staffing remains a divisive, public issue – just look at the ongoing debate over junior doctors’ contracts. Without bank and temp resources, the healthcare sector simply couldn’t function.

It’s not just in the wards and surgeries that agency employees are being used, of course. Many trusts are starting to use temporary help in non-clinical and back office functions, from operations to HR. However, some trusts are seeing a shift to something a little more consistent – the use of interim executives. These are typically managers or specialists on longer term assignments who have been brought in to fill a vacancy or oversee a programme/project.

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genomic data,Kanteron Systems,National Health System,NHS,Open Source and Code 4 Health Programmes,TMIS,Translational Medical Information Server

Groundbreaking agreement allows the NHS to access an innovative platform providing integrated imaging and genomic data at the point of care

Healthcare information systems leader Kanteron Systems, in collaboration with the NHS National Health System (NHS) England’s Open Source and Code 4 Health Programmes, has agreed to allow the entire NHS unrestricted access to Kanteron’s medical imaging and genomic data integration platform under the custodianship of an NHS clinically led OpenPACS Code 4 Health community. The agreement was announced at RSNA – the world’s largest gathering of clinical medical imaging professionals – in Chicago (USA).

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Big Data,blog,Cerner,Cerner UK,cybersecurity,Electronic Health Records,MACRA,Meaningful Use,NHS,provider revenue cycle management

Cerner’s blog


December 21, 2016

Revenue cycle management in 2017

By Jeff Hurst, Senior Vice President, Revenue Cycle Management and President, RevWorks

With the shift from fee-for-service to value-based care moving closer to reality in 2017, the new year promises to be one of the most important on record for provider organizations preparing for reimbursement changes and looking for ways to better leverage their IT solutions to improve clinical and financial outcomes.

Added and enhanced Cerner revenue cycle management solution functionality is designed to help our clients efficiently capture the dollars they’re entitled to during this period of significant and complex transition.

These core advancements can be segmented into three categories: advanced associate expertise, improved delivery infrastructure and code improvements.

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December 20, 2016

2016 – It’s a wrap!

By Geoff Segal, General Manager, Cerner UK and Ireland

Working closely with our NHS partners this year, our 460+ associates helped deliver benefits to staff and patients at a scale we have not done before. We helped our partners identify and treat sepsis faster, we integrated devices saving hundreds of hours of nursing time, we connected citizens across communities and enabled hospital staff and GPs to share data in real time improving the clinician and patient experience.

We are at the point now where we can prove the benefits of technology-enabled care at scale. We are extremely fortunate to work with 4 Global Digital Excellence exemplars, and in 2017 we will support their vision to expand digitisation, connect their health systems, engage patients in their care and reduce variance at scale.

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December 1, 2016

Tuality Healthcare’s end-user success through information technology

By Sonney Sapra, Chief Information Officer, Tuality Healthcare

Cerner client Tuality Healthcare Portland, Oregon, recently received recognition as Best Medium-Sized Hospital IT Department from Healthcare IT News. Tuality CIO Sonney Sapra discussed the recognition and steps taken to ensure end user success.

Gaining recognition

The recognition came because of the effort made by our team and the way our team thinks outside the box. We put in a great deal of work on our side so we don’t have to pay an extra amount to an outside party to get the job done. With Cerner and some of the things we’ve been able to do together, it has helped us with achieving some of our goals. 

We’re not a niche hospital that only focuses on one thing, we focus on all of it. We cover the gamut when it comes to solutions. Our team can be spread very thin at times, but they do a great job of putting their attention on the end user. 

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November 13, 2016

Basic to advanced – Keys to a successful cybersecurity program

By Don Kleoppel, Chief Security Officer, Cerner

Chad Wilson, director of information technology security, Children’s Medical Center and Don Kleoppel, chief security officer, Cerner, will be part of a power session panel at Cerner’s annual health care conference where corporate professionals will discuss proper credentials for a strong cybersecurity program. Cerner Health Conference will be held Nov. 14-17 in Kansas City, Missouri.

Importance of data security:

Don: It goes without saying that security is one of our key initiatives. It’s one of our missions to continue to strengthen our framework of data that our clients entrust to us. It’s top of mind for Cerner and will always be supported at the highest levels of the organization. 

Chad: Most of our system decisions are made through processed information and that comes from an IT system: making sure that data maintains its integrity, its confidentiality is protected and that it is highly available to everyone when they need it.

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November 10, 2016

Consumer access APIs are coming – Is your organization ready?

By Dr. David McCallie, Senior Vice President, Medical Informatics, Cerner

Consumers have greater expectations for personalization when seeking care than ever before, and they want access to their electronic health information anytime, anywhere. The term view, download and transmit (VDT) is a now-familiar Meaningful Use (MU) requirement that provides consumers with multiple options for access to their electronic health record (EHR) data. VDT is only the beginning. Application programming interfaces (APIs), which have been the backbone of the ecosystems that have revolutionized many other industries, are coming soon to health care. Providers need to get up to speed on what’s required and have a plan to meet those requirements. 

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November 9, 2016

Health reform and the Trump White House: Implications for key stakeholders

By Paul Keckley, Ph.D., The Keckley Report

Special Post Election Edition: Reposted from The Keckley Report

The election results are in, and Donald Trump will be the 45th president of the United States. His appeal to “Make America Great Again” resonated across the heartland, sparking an unprecedented political upset that surprised even the most astute prognosticators and pundits. 

When he takes office in January, he’ll face enormous challenges domestically and globally. Health care will be at the top of the list: he promised to “repeal and replace” the Affordable Care Act (ACA), and he pledged changes that strengthen the system in his campaign’s 7-point plan. In this effort, his team will face harsh realities: 

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November 1, 2016

The power of crossing boundaries

By Willy Shih, Robert and Jane Cizik Professor of Management Practice, Harvard Business School

I teach MBA students about product and process innovation, and the opportunity to share a perspective recently with health care executives at Cerner’s invitation was a good reminder to me that some of the best ideas come about when you venture outside your area of expertise — when you cross the boundaries that typically define your work, and when you interact with people who are working in completely different fields who have wholly different perspectives.

Disruption in the Marketplace

I was invited to talk about Netflix, a company that has changed the face of entertainment media consumption, both in the United States and now globally. I wrote a popular Harvard Business School case study on the company, and was asked to discuss how this company had disrupted its competitor, Blockbuster, in DVD rentals and went on to become the largest deliverer of movie and TV content over the internet in the world. We use this case in the MBA curriculum at the Harvard Business School, and it is very popular with executive education audiences at our school as well as MBA programs at many others.

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infographic,missed appointments,NHS,SMS

SMS for the NHS: The cost of missed appointments infographic

Delving into the true cost of missed appointments to the NHS and healthcare industry, the results are staggering. A whopping £162 million a year is wasted in the healthcare industry due to missed appointments. That’s around 19 million appointments unattended every year. This amount of cash could fund a whole new hospital or even 655,870 ambulance call-outs. We take a look at just some of the other essentials this money could instead be spent on and show how we’re helping to solve this dilemma.

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