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Alabama’s AI Delay in Health Insurance Reveals a Bigger Problem

April 24, 2025
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Mark Hait
Mark Hait, Contributing Editor

Alabama’s decision to punt legislation on AI in health insurance to 2026 is more than just political procrastination. It’s a case study in how regulators, providers, and insurers across the U.S. are lagging behind the pace of AI adoption—and putting patient trust at risk in the process.

At the center of this debate is House Bill 515, which would have required health insurers to disclose when artificial intelligence influences claims decisions. It aimed to codify the role of a human clinician in any denial of care and would have given patients legal recourse when algorithms overstep. Yet with little debate and no public testimony, the bill was tabled in under five minutes. The justification? Let stakeholders “work it out” during the off-season.

Let’s be clear: “Off-season” delays on AI governance aren’t neutral. They tip the scales toward opaque automation, giving insurers another year to quietly expand machine-led utilization review while patients and physicians remain in the dark. That’s a governance vacuum—and AI thrives in governance vacuums.

The Quiet Proliferation of AI in Claims Decisions

Although it’s unclear how pervasively AI is used in Alabama, the Department of Insurance confirmed “most insurers use AI in some form or fashion.” That’s consistent with national trends. According to a 2023 survey by AHIP, over 80% of large insurers now use some form of automation—typically rules-based or machine learning models—for prior authorization triage, medical necessity reviews, and even network steering.

Blue Cross Blue Shield of Alabama insists that “final determinations” still rest with a human. That language is increasingly common—and increasingly slippery. Insurers often distinguish between a “final determination” and the algorithm’s “initial review,” but make no disclosure about how frequently humans override the machine or whether they even see cases the algorithm rejects.

If that sounds like a black box, it’s because it is. And that’s exactly why HB 515 was important.

What’s at Stake: Transparency, Accountability, and Safety

From a systems perspective, introducing AI into claims review can be beneficial. Algorithms can flag incomplete documentation, triage routine approvals, and reduce reviewer fatigue. But without transparency and enforceable oversight, the same systems can create silent denial pathways—particularly for vulnerable or complex patients.

The bill’s strongest provision was not its disclosure mandate but its enforcement clause: it would have empowered the Department of Insurance to regulate AI use and allowed patients to sue for violations. That’s real accountability architecture, not just ethics theater.

Yet the pushback from insurers and cautious medical groups centered around the need to “understand the consequences.” This reflects a broader industry tension: we demand evidence-based medicine from physicians, but accept black-box models from payers.

Regulatory Best Practices from Other States

Alabama’s hesitation contrasts sharply with actions taken in states like Colorado, which passed legislation requiring insurers to disclose algorithms used in underwriting and claims decisions. California’s Department of Managed Health Care is actively evaluating AI tools for medical necessity determination. These states aren’t banning AI—they’re contextualizing it within existing consumer protection frameworks.

If Alabama legislators truly want to “let everybody who’s got an interest in it be involved,” they should take a page from these models. That includes public hearings, not five-minute deferrals, and actual data-sharing on how these algorithms perform across race, age, diagnosis, and socioeconomic lines.

A Call for AI Governance That Works

Delaying action until 2026 sends a signal: governance will play catch-up, not lead. But in healthcare, where decisions can mean life or death, deferring oversight is itself a decision—with real human consequences.

What Alabama—and the nation—needs is an enforceable AI governance framework that includes:

  • Algorithmic disclosure: Patients and physicians must know when AI influences a decision.
  • Human-in-the-loop mandates: Clinical review must be meaningful, not performative.
  • Auditability: Insurers should document override rates and publish aggregate data.
  • Legal recourse: Patients must have standing to challenge opaque or biased systems.

Until then, AI will continue to operate behind the scenes, shaping care access with minimal transparency and even less accountability.

Bottom line: if the industry wants the trust to use AI, it needs to earn it. Not just with performance—but with governance.