Skip to main content
Home
Advertise with Us
News Sections
Academic Research
AI/Machine Learning
Analytics & Data Science
Clinical IT
Cybersecurity & Privacy
Editor's Picks & Featured Content
Hospital Systems & Operations
Government
Imaging
Industry Perspectives
Interoperability/HIE
Population Health Management
Q&A
Revenue Cycle Management & Finance
White Papers
Premium Articles
Achieving value-based care through the supply chain
Why Partnerships are Key to Driving Healthcare Forward
Books & Publications
Healthcare IT Conferences and Events
Contact
Menu
Home
Advertise with Us
News Sections
Academic Research
AI/Machine Learning
Analytics & Data Science
Clinical IT
Cybersecurity & Privacy
Editor's Picks & Featured Content
Hospital Systems & Operations
Government
Imaging
Industry Perspectives
Interoperability/HIE
Population Health Management
Q&A
Revenue Cycle Management & Finance
White Papers
Premium Articles
Achieving value-based care through the supply chain
Why Partnerships are Key to Driving Healthcare Forward
Books & Publications
Healthcare IT Conferences and Events
Contact
Q&A
SYNERGEN Health’s Sunil Konda Explores AI’s True Role in Revenue Cycle Strategy
Q&A
Sunil Konda, Chief Product Officer at SYNERGEN Health, brings grounded clarity to this evolving landscape. With more than 16 years of experience spanning product strategy, population health, interoperability, and analytics, Konda has emerged as one of the sector’s most practically minded RCM voices. In this exclusive Q&A with HIT Leaders & News, he offers a measured, metrics-driven perspective on how automation should be implemented, what it should accomplish, and where its limits reside.
Photo 137404548 | Healthcare © Nuthawut Somsuk | Dreamstime.com
George Pappas Explains What AI Means for Cybersecurity Leadership
Q&A
The convergence of generative artificial intelligence and healthcare cybersecurity has created a threat environment that many health systems are structurally unprepared to confront. In this week’s interview, George Pappas, CEO of Intraprise Health, a Health Catalyst company, outlines the stark realities of AI-powered attacks, and what health leaders must do to meet the moment.
Burnout to Breakthrough: How Elemeno Health Redefines Frontline Training
Q&A
In the Q&A below, Dr. Arup Roy-Burman, Chief Strategy and Medical Officer at Elemeno, outlines how this shift is transforming not only patient safety and staff satisfaction but also the infrastructure of clinical education itself. He offers firsthand metrics from hospitals such as UCSF Medical Center, Children’s Hospital New Orleans, and NorthBay Health, while explaining why traditional LMS tools are no longer sufficient in today’s high-acuity, high-turnover environments.
Kent Dicks on Making Virtual Care Invisible and Building Infrastructure for Predictive, Equitable Health Delivery
As healthcare systems grapple with staffing shortages, financial pressure, and widening access disparities, virtual care is infrastructure. Yet for many organizations, the promise of remote care has been undermined by fragmented platforms, clinician burnout, and inconsistent patient engagement. Kent E. Dicks, CEO of Life365, believes the next era of digital health will be defined not by more apps or devices, but by seamless, invisible systems that fit into clinicians’ workflows and patients’ lives without disruption.
Photo 120537759 | Healthcare © Wrightstudio | Dreamstime.com
Michael Dalton on Rebuilding Population Health Through Digital Access
Dalton leads a virtual-first care company created by and for health systems, forged through a unique partnership between the Medical University of South Carolina and The MetroHealth System. His view of virtual care is grounded in systems thinking, not digital experimentation. Dalton brings deep expertise in health policy, federal financing, and digital care operations, having helped secure more than $1.3 billion in funding for underserved communities and led digital care design during the pandemic.
Photo 120537759 | Healthcare © Wrightstudio | Dreamstime.com
Jim Younkin Explains What Responsible AI in Healthcare Really Requires
AI is moving fast, but governance is moving slow. That tension is at the heart of this week’s conversation with Jim Younkin, MBA, senior director at Audacious Inquiry, a PointClickCare company. Younkin brings nearly three decades of experience in health IT strategy and federal programs, and today he is one of the few voices speaking plainly about what responsible AI should mean in practice, not just theory.
ID 354316818 © Retrosesos | Dreamstime.com
Inside Mike Esworthy’s Playbook for Tackling Complex Claims
In today’s healthcare revenue cycle, standard claims are no longer the real challenge. The true margin drain hides in the outliers such as complex claims tied to Veterans Affairs, workers’ compensation, TRICARE, and other non-routine payers that fall outside the 80/20 efficiency rule. These edge cases are consuming disproportionate time, staff, and resources while driving up denials and delaying reimbursement. As payer rules grow more fragmented and labor shortages persist, health systems are under pressure to do more with less, and do it with precision.
Photo 137404548 © Nuthawut Somsuk | Dreamstime.com
Why Patient Identity Is Healthcare’s New Infrastructure
In an era when healthcare leaders are investing billions in EHR consolidation, digital front doors, and consumer engagement platforms, one foundational problem continues to erode performance across the board: the inability to accurately identify patients across systems. Despite having more data than ever, many organizations remain “data rich and insights poor,” trapped in silos that fragment care, undermine analytics, and fuel costly errors. Nick Orser, General Manager of Healthcare at Verato, breaks down why identity resolution is now central to clinical quality, patient experience, and even cybersecurity, and how healthcare organizations can reframe identity not as an IT concern, but as critical infrastructure.
Consolidate with Care: Panda Health CEO Ryan Bengtson on Rationalizing Tech Without Losing Clinical Trust
Health systems are under intensifying pressure to reduce costs, streamline technology, and still deliver on innovation. For many CIOs and digital health leaders, this means confronting a tangled web of overlapping tools, sunk costs, and vendor fatigue, without losing the support of clinicians or derailing care delivery. In this exclusive HIT Leaders & News Q&A, Ryan Bengtson, CEO of Panda Health, shares grounded strategies for rationalizing the tech stack, managing tech debt, and preserving long-term digital health ROI. With insights spanning procurement, cybersecurity, and clinician change adoption, Bengtson draws on decades of experience to explain how health systems can cut wisely, consolidate meaningfully, and stay agile for the future.
From Bottlenecks to Breakthroughs: MDClone’s John Elliott on Unlocking the Full Value of Healthcare Data
In today’s health systems, the data is vast—but access remains scarce. Despite billions spent on digital infrastructure, many frontline clinicians, administrators, and researchers still face barriers when trying to turn data into actionable insight. In this exclusive Q&A with HIT Leaders & News, John Elliott, Vice President of Sales and Growth at MDClone, unpacks the structural bottlenecks holding healthcare back and explains how self-service analytics, AI readiness, and synthetic data are reshaping the path toward a truly data-driven culture. Whether you’re a hospital executive, health IT leader, or innovation strategist, Elliott’s insights offer a roadmap for making data not just available, but transformational.
Rahul Sharma of HSBlox on Why Agentic AI Will Redefine Healthcare Software Architecture
At HIT Leaders & News, we’re tracking a new wave of automation that goes far beyond traditional AI overlays. In this Q&A, HSBlox CEO Rahul Sharma unpacks the rise of Agentic AI, autonomous software agents designed not just to analyze data, but to act on it. From orchestrating care transitions to resolving claim denials in real time, these multi-agent systems are poised to replace static SaaS tools with dynamic, decision-making infrastructure. Sharma outlines how Agentic AI can streamline operations, close care gaps, and reduce clinician burnout, while challenging core assumptions about how software should function in the healthcare enterprise.
From Fragmented Exchange to Trusted Infrastructure: Steven Lane on TEFCA’s Interoperability Pivot
The national push for interoperability is entering a pivotal phase, defined not just by technical standards but by trust, governance, and economic alignment. In this strategic Q&A, Steven Lane of Health Gorilla outlines why TEFCA and the emergence of QHINs are more than a compliance checkbox. They represent a reengineering of how health data moves across the ecosystem. Unlike previous efforts like Carequality that relied on narrow use cases and loosely enforced policies, TEFCA introduces enforceable rules, patient-directed data sharing, and the leverage of future CMS incentives. Lane addresses the sector’s uncomfortable truths: from legacy business models built on data hoarding to the cultural erosion of trust in HIE. But he also maps a path forward, grounded in regulatory pressure, market demand, and the inevitability of patient-centered control.
Dr. Colin Banas on Fixing the Medication Journey with AI, Automation, and Real-Time Data
In this Q and A, Dr. Colin Banas, Chief Medical Officer at DrFirst, explains how health IT leaders can use automation, AI, and real time data to reduce failure points across the medication lifecycle. He makes a clear case that better infrastructure and smarter engagement are not just technology upgrades. They are strategic requirements for improving outcomes, controlling costs, and protecting clinical bandwidth.
Q&A with Aaron Patzer, Founder & CEO of Vital: The Digital Patient Experience Revolution
To explore how forward-thinking organizations are redefining the patient experience—and how digital tools can drive both satisfaction and ROI—HIT Leaders & News sat down with Aaron Patzer, founder and CEO of Vital. Patzer, best known as the creator of Mint.com, is now transforming how patients engage with hospitals, from emergency rooms to inpatient floors. In this conversation, he shares candid insights on the barriers to better patient engagement, real-world results from health systems using Vital, and how emerging technologies like AI voice agents and real-time medical translators are reshaping the future of care.
Q&A with John Waters, Director of Revenue Cycle Product at CliniComp: How AI Is Automating—and Improving—Revenue Cycle Management
But with the emergence of AI-powered automation and predictive analytics, a new era of intelligent RCM is taking shape. In this exclusive HIT Leaders & News Q&A, John Waters, Director of Revenue Cycle Product at CliniComp, shares how artificial intelligence is transforming this traditionally manual space. Waters discusses how machine learning can reduce denials, boost coding accuracy, and improve authorization workflows—while also calling out the real-world barriers that health systems must address to fully unlock AI’s potential in the revenue cycle.