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Walgreens and MDLIVE expand telehealth platform to three new states, add desktop and tablet functionality

Walgreens, in collaboration with MDLIVE, a provider of telehealth services, announced an expansion of its telehealth platform to users in Colorado, Illinois and Washington. The company also announced that in addition to mobile, users can now access the platform via the Walgreens website on desktop and tablet devices, in states where the service is currently offered.

Walgreens and MDLIVE first launched the platform last December through the Walgreens mobile application in California and Michigan. The service provides 24/7 access to MDLIVE’s network of U.S. board-certified doctors, and is planned to be available to users in 25 states by the end of 2015.

“As we continue to advance our telehealth strategy and expand our digital footprint, we’re pleased to help offer unparalleled access to medical professionals for more of our customers,” said Adam Pellegrini, Walgreens Divisional Vice President of Digital Health. “Our society truly values anytime, anywhere convenience. And with a growing need for access to affordable health care services, we believe telehealth solutions can play an important role in helping to improve patient outcomes and continues our mission to provide a seamless, omni-channel digital health experience.”

The service is available in both iOS and Android versions of the Walgreens mobile app, and the platform enables users to consult virtually with MDLIVE board-certified physicians for a range of acute conditions. Importantly, these physicians can e-prescribe medications when appropriate. Visits with a participating MDLIVE physician are only $49.

“MDLIVE and Walgreens share a commitment to offering consumers more choice for convenient, quality and cost-effective care, and we look forward to working together to roll out our services in more states and more communities throughout the year,” said Randy Parker, CEO of MDLIVE.

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