Spok reveals new mobile integrations for critical communications at HIMSS 2015
Spok, Inc. announced that it will share the latest enhancements to its suite of clinical communications solutions, including critical test results management (CTRM), secure texting and mobile communications support in Chicago this week at the HIMSS 15 Annual Conference & Exhibition. More than 25 Spok team members are in attendance to speak with clinicians, IT professionals and hospital administrators about the enhancements to the Spok Care Connect solution suite, which is designed to fully integrate hospital communication workflows and support better patient care.
The most anticipated development is related to integration of Spok’s CTRM solution with the hospital’s centralized directory. Used by hospitals in the lab, radiology, cardiopulmonary and other diagnostic departments, CTRM reduces unnecessary time from the test result notification process by directly alerting ordering providers of available results. The enhanced two-way communication capability between CTRM and directory allows providers to easily respond to messages about results with questions for more detail or follow-up information. Additional new functionality lets CTRM pull information directly from the consolidated staff directory’s on-call schedules. This enables the system to automatically escalate critical result notifications to on-call providers if the ordering physician does not acknowledge an alert in a timely manner.