Parkview Health selects Vocera for secure texting and mobile voice communication

Vocera Communications, a leading healthcare communications company, today announced that Parkview Health, headquartered in Fort Wayne, Ind., will implement the Vocera Communication Platform in three of its hospitals.  The implementation will include a robust combination of secure text messaging and voice communication on Zebra MC40-HC mobile computers, as well as hands-free voice communication on the wearable Vocera B3000n Badge.

Parkview Health is the region’s largest employer with more than 10,000 employees in northeast Indiana and northwest Ohio.  Parkview’s leadership selected the Vocera Communication Platform because its scalability, breadth of integrations, workflow escalations, and mobile device flexibility enable care team members to communicate more efficiently. The Vocera Platform will allow thousands of staff members at Parkview Regional Medical Center, Parkview Hospital Randallia and Parkview Whitley Hospital to communicate and collaborate via secure text or voice depending on their care delivery needs.

“We evaluated several communication companies, and the clear choice was Vocera because it provides a secure, end-to-end communication platform and a choice of devices for our care team members,” said Ron Double, Chief Information Officer of Parkview Health System. “The valuable clinical integrations Vocera offers also drove our decision. Yet, it has been the responsiveness of Vocera’s professional services team that has built our trust and helped secure a long-term partnership.”

Future plans include expansion of the Vocera Communication Platform to the entire Parkview system of nine hospitals. Parkview Health will also integrate the Vocera solution with the hospitals’ nurse call and electronic health record systems to improve clinical workflow and staff response times.

“Parkview Health is an award winning health system recognized for being a great place to work and for demonstrating world-class teamwork. Vocera is honored to support these leading hospitals and care team members with a communication solution that will help them create a seamless, high-quality, and personal care experience for every patient,” said Brent Lang, President and CEO of Vocera.

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