New England Healthcare Exchange Network turns to Cognizant and TriZetto for technology innovation and collaboration

Cognizant announced that the New England Healthcare Exchange Network (NEHEN), a consortium of regional payers and providers in the Northeast U.S., has selected Cognizant and its subsidiary TriZetto to digitally transform and manage its technology infrastructure to foster seamless collaboration across member organizations, optimize costs, and improve efficiency and patient care. 

As part of a multi-year agreement, Cognizant will combine its consulting, IT and business process as-a-service capabilities with TriZetto’s technology products to enable NEHEN’s health information exchange to process more than 8 million transactions every month. By simplifying technology deployment and adoption and implementing Cognizant and TriZetto’s innovative solutions, NEHEN will be able to accelerate its mission of helping members streamline operations and change the way healthcare is delivered and reimbursed.

With 40 member organizations comprised of over 55 hospitals, 8 health insurance plans and tens of thousands of practitioners, NEHEN offers a range of products to members, including HIPAA-compliant tools and features that simplify and speed administrative transactions between payers and providers, facilitate the sharing of clinical information, and enable ePrescribing, regulatory compliance and reporting. 

TriZetto’s payer solutions include benefits administration, care management, network management and portal platforms.  Its provider solutions include real-time eligibility assurance, claims editing, and revenue cycle management technology services that help providers get paid quickly and accurately.

“The healthcare industry is facing many challenges. By working collaboratively with Cognizant, we are helping our members embrace the latest technologies and digital capabilities to meet them head on,” said David Delano, Project Director at the Massachusetts eHealth Collaborative (MAeHC), NEHEN’s Executive Director and management services partner. “Cognizant and TriZetto will enable us to deploy an infrastructure that allows our members to share costs, and improve administrative and clinical processes for the entire healthcare community.”

“Healthcare payers and providers are increasingly looking at new ways to leverage technology to meet rapidly changing customer and regulatory requirements,” said Krish Venkat, President, Healthcare and Life Sciences at Cognizant. “The NEHEN consortium is an excellent example of the industry utility models that are developing across healthcare. With the unique combination of our TriZetto revenue cycle management technology, business process as-a-service solutions and Cognizant’s deep healthcare expertise, we are able to efficiently manage and deliver solutions that benefit all of NEHEN’s members, from the solo practitioner to the largest integrated delivery networks and health insurance payers.”

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