Medicity, a leading provider of population health management solutions, was named most improved in the recently issued “2015/2016 Best in KLAS: Software & Services” report. Medicity saw a 20 percent score increase from 2014 to 2015.
Medicity made substantial investments into improving strategic alignment, engagement and communication. The company accomplished this via a four-pronged approach:
1. Revamping its client engagement model including executive strategic alignment meetings, launching an online customer collaboration platform, and monthly product updates,
2. Increasing scalability and network performance,
3. Accelerating product innovation, including two new products, Medicity ManageTM and Medicity ExploreTM, and
4. Collaborating with customers to drive meaningful adoption of solutions designed to manage and deliver these growing amounts of data.
“We applaud Medicity’s KLAS designation, and have experienced the continually improved collaboration with them firsthand,” said Morgan Honea, chief executive officer of Colorado Regional Health Information Organization (CORHIO). “Medicity is deeply invested in our organization’s success; the team goes above and beyond to understand our needs, exceed ambitious goals and develop new solutions. Our health information exchange has grown in number of users by 111 percent, with the amount of data available in the network having grown by 118 percent in the past year.”
More than 90 health care clients currently use Medicity solutions to enable data sharing across the continuum of care, collectively impacting the lives of more than 55 million patients. Medicity delivered more than 4 million secure messages through its health information services provider (HISP), saw a 106 percent increase in the number of results delivered, and nearly doubled the number of transactions processed each year from 2 billion in 2014 to 3.6 billion in 2015.
“At Medicity, we have a passion for solving problems. We demonstrate this in our tireless commitment to delivering innovative solutions for many of the health care industry’s biggest challenges,” said Nancy Ham, chief executive officer of Medicity. “Together with our clients like CORHIO, we are achieving success, ultimately improving the nation’s clinically connected communities. This recognition by KLAS is validation of our ongoing efforts.”
The annual Best in KLAS report ranks health care vendors and their solutions by analyzing feedback from the health care provider professionals who use them. Medicity will be honored at the Best in KLAS Awards Ceremony during HIMSS 2016, on February 29, 2016 in Las Vegas. To learn more or to access a copy of the “2015/2016 Best in KLAS: Software & Services” report, visit www.klasresearch.com.