KLAS Report classifies Voalte as a strategic solution provider with the most robust interfacing

Voalte, a leader in healthcare communication technology, announced that it has been classified as a strategic solution provider with the most robust interfacing in a report published this month by the respected research firm, KLAS.

According to the KLAS report, “Secure Messaging 2015: First Look At Who Providers Are Considering and Why,” vendors are either basic or strategic. They are considered strategic if they meet at least three of the four following criteria:

  • Average at least .5 interfaces per customer and have KLAS-validated interfaces with at least three different healthcare systems
  • Offer functionality beyond the basics necessary to be classified as a secure messaging solution
  • Have a healthcare background (e.g., offer other healthcare products, have a healthcare-specific mission)
  • Providers use the solution to accomplish more strategic goals.

“KLAS has done a huge service to providers by completing this comprehensive research,” Voalte founder and CEO Trey Lauderdale said. “With a fast growing market, providers have a lot of noise to filter through. This report can help them save precious time by knowing who the strategic vendors are and what capabilities to look for.”

In addition to being categorized as strategic, the company’s ability to provide the most robust interfacing is another distinguishing factor about Voalte that was highlighted in the report. “Voalte earns market share by leveraging their experience partnering with providers for other clinical offerings to achieve deeper integration per client than any other secure messaging vendor. Voalte customers most often report having nurse call and patient monitoring interfaces, and comparatively few non-Voalte clients report these interfaces.”

The report further states: “In addition to having almost all major interfaces available, Voalte has the broadest interfacing, with a higher-than-average number of interfaces per customer than any other vendor.”

The Voalte solution’s ability to achieve deep integration is evidenced at Sarasota Memorial Health Care System’s Neonatal Intensive Care Unit (NICU) where nurses need to receive alarms generated by GE monitors and routed through Connexall middleware to the appropriate nurse.

“Being an open system, Voalte easily integrates with Connexall, GE monitors, Drager, WestCall and Allscripts Sunrise Clinical Manager,” said Debbie Harman, MSN, RNC, CBC, clinical manager of neonatal services at Sarasota Memorial. “The NICU nurses trust the monitors, alarms and notifications from their Voalte smartphones to keep them informed of their babies’ vital signs as well as notification that they are needed in Labor & Delivery for a pending delivery. It also allows immediate notification to healthcare providers during STAT situations.”

Voalte was the first vendor to introduce healthcare to the dedicated use of smartphones, a fact mentioned in the KLAS report. Commenting on healthcare smartphone adoption, Lauderdale said, “Mobile healthcare communication is entering the next phase of technology adoption. We are starting to partner with large, established multi-site health systems that need to deploy an enterprise-grade, secure and all-inclusive healthcare communication platform solution to improve clinical workflow and ultimately deliver better patient care at a lower cost.”

The report, Secure Messaging 2015: First Look At Who Providers Are Considering and Why, is available at klasresearch.com/reports.

KLAS, Voalte


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