Health Monitor Network and ProHEALTH announce exclusive partnership to enhance patient satisfaction and influence outcomes
Health Monitor Network, a patient-engagement company, and ProHEALTH Care Associates, one of the largest integrated physician group practices in the New York metropolitan area, have announced an exclusive partnership designed to enhance the healthcare experience of ProHEALTH’s approximately 800,000 patients, both in physician offices and at home.
The partnership provides selected ProHEALTH offices with access to Health Monitor’s award-winning patient-education content, from its magazines, condition guides and print posters to its online patient-education content library (www.healthmonitor.com) and its newest offering—the digital exam-room poster. A breakthrough in the marketplace, Health Monitor’s digital exam-room poster has earned rave reviews from physicians and patients for its unique ability to reduce perceived wait time and increase patient satisfaction. All Health Monitor materials are reviewed by leading physicians and other healthcare experts and are often co-branded with leading medical associations and patient-advocacy organizations. The Health Monitor/ProHEALTH collaboration also provides patients with access to eHealth’s digital TV in physician waiting rooms.
All in-office products are designed to provide patient education and empowerment, while improving the exam-room experience. The benefits are reinforced in patients’ homes with Health Monitor’s digital content, which patients can access via ProHEALTH’s portal and other communication vehicles.
“We are delighted to enter into this strategic relationship on behalf of all the healthcare professionals on our team and, most important, the hundreds of thousands of patients we serve every day,” said David Cooper, MD, Managing Partner, ProHEALTH. “Relationship-centered care and a superior patient experience is our mission at ProHEALTH, as those factors play an enormous role in excellent outcomes.“ Multiple studies bear this out, having proven that increasing patient satisfaction and motivating positive behavior change leads to improved outcomes.
“Our partnership with ProHEALTH is the first of its kind to surround patients at each touch point—in office, on the go and at home—with both print and digital patient-education materials that empower them every step of the way,” said Ken Freirich, president, Health Monitor. “Typically, this type of information is provided in a very fragmented way. By providing materials throughout the continuum of care, we have found that patients better adhere to their physicians’ treatment recommendations.”
By partnering with Health Monitor, ProHEALTH patients can now enjoy access to high-quality content with a demonstrated track record for boosting adherence and improving overall health, especially in patients with chronic conditions. “Patients will also benefit from clear, focused health education that eliminates confusion and empowers them to engage in a productive dialogue with their healthcare providers and make informed decisions,” added Freirich. “The ultimate goal is to improve the health of populations and reduce the per capita cost of health care.”
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