Embracing the benefits of ICD-10: Rochester Regional Health

Diana Adam-Podgornik worked 20 years in the aviation industry, but was displaced after 9/11. She went back to school for a degree in Health Information Management, obtained her Registered Health Information Technician (RHIT) certification and then became employed at Unity Hospital in Rochester, New York.

In the last year, her health system merged with the former Rochester General health system, and it became Rochester Regional Health. In the process, the new system obtained a couple smaller regional hospitals, so now the system has five hospitals under its umbrella, as well as six living centers, seven adult day services facilities and numerous physician practices across the areas of orthopaedics, geriatrics, pediatrics, obstetrics and gynecology, endocrinology and more.

Her current role as Coding Compliance Coordinator does not accurately describe the totality of her work. She acts as the liaison between HIM and Patient Financial Services, handling backend denials, medical necessity and Advanced Beneficiary Notice (ABN) processes. She also served as a liaison to her system's living centers and when Rochester Regional Health began to put together a committee to vet vendors for ICD-10 educational purposes, she was asked to become part of the educational team. Later, she was responsible for either choosing educational content or customizing content and then meeting with all of the supervisors and management leaders in the various interdisciplinary departments of her system to enroll their staff into some type of education in preparation for the ICD-10 go-live. That has been Adam-Podgornik's key role as Systems Administrator for the last 18 months.

In short, she is like many other amazing healthcare administrators in America working on the front lines of the ICD-10 transition.

I had the opportunity to speak with Adam-Podgornik to learn more about her preparations for ICD-10 and how Elsevier has served to assist her efforts. 

(Editor's note: To hear audio excerpts of this interview, click on the media player buttons that run throughout this article. This interview is part one of a two part series. Part two will be published January 4, 2016.)

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Elsevier, health information management, ICD-10, Rochester Regional Health


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