Specialized Focus Archives - HIT Leaders and News

When Patient Engagement Fails Hospitals Pay the Price

Jason Free — Mon, 28 Jul 2025 11:44:57 +0000

Hospitals have long treated patient engagement as a soft initiative, valuable in theory, secondary in execution. Yet emerging data on medication adherence, communication breakdowns, and appointment nonadherence present a more urgent reality: disengaged patients are not simply noncompliant; they are high-risk agents of avoidable harm.

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Patient-Engagement Platforms Enter the Predictive Era

Jason Free — Sat, 28 Jun 2025 18:19:37 +0000

Early adopter feedback on Sunrise CarePath underscores an emerging consensus: engagement applications are evolving from digital clerks into predictive command centers that forecast clinical risk and revenue leakage.

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RevSpring Announces Let’s Talk – An AI-Powered Virtual Voice Agent for Patients

Jason Free — Fri, 07 Mar 2025 13:28:49 +0000

RevSpring, the leading provider of healthcare engagement and payment solutions, announced Let's Talk—an always-available virtual agent that seamlessly handles inbound calls from patients—answering frequently asked questions and intelligently routing patients to the right department or self-service capabilities. By managing routine inquiries and directing calls efficiently, Let's Talk frees up staff to focus on more complex patient inquiries that require their assistance.

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RevSpring Announces True QA for Improved Patient Registration Data Accuracy

Jason Free — Thu, 06 Mar 2025 12:24:28 +0000

RevSpring, the leading provider of healthcare engagement and payment solutions, announced True QA, a powerful quality assurance tool that enhances patient registration data accuracy from the start. Fully integrated into RevSpring's True Access platform, True QA streamlines the registration process by enabling staff to fix errors in real-time, saving providers considerable expense while improving the patient experience by preventing frustrating billing issues, delayed care and multiple requests for the same information.

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Eversense 365 and SweetSpot Integrate Software to Optimize Diabetes Care

Jason Free — Wed, 26 Feb 2025 15:44:16 +0000

Senseonics Holdings, and Ascensia Diabetes Care announce the software integration of SweetSpot with the Eversense 365 Continuous Glucose Monitoring (CGM) System in the U.S. This software integration provides endocrinology practices that partner with SweetSpot the ability to continue to improve patient care by seamlessly and regularly reviewing data from patients using Eversense 365, the world's first and only One Year CGM.

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Cancer Center of Kansas Joins The US Oncology Network

Jason Free — Tue, 11 Jul 2023 13:01:42 +0000

The US Oncology Network (The Network), the largest organization of its kind dedicated to advancing local cancer care and better patient outcomes, announced today that Cancer Center of Kansas (CCK) has joined The Network, effective July 1, 2023, by entering into a new managed services partnership.

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Mount Sinai Patients Receive Greater and Faster Access to Care With New Expanded Digital Tools

Jason Free — Tue, 27 Jun 2023 10:52:59 +0000

Mount Sinai Health System patients will experience greater access to care, fast identification of symptoms, efficient online search and connection to specialists, and easy appointment scheduling thanks to newly launched Digital Experience tools accessible on their smartphones or computers.

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AHA & CHA Statement on Human Rights Watch Report on Hospital Billing & Collection Practices

Jason Free — Mon, 19 Jun 2023 10:02:28 +0000

America’s hospitals and health systems, regardless of size, location, or type, are committed to treating all patients with respect and dignity while providing high quality, accessible care, regardless of ability to pay or health insurance status.

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Carta Healthcare Secures $25 Million in Series B Funding with Additional Investments from Memorial Hermann Health System and UnityPoint Health

Jason Free — Mon, 12 Jun 2023 10:32:55 +0000

Carta Healthcare, a company whose mission is to improve patient care by harnessing the value of clinical data, announced the final closing of its $25 million series B financing, thanks to additional investments from leading health systems Memorial Hermann Health System and UnityPoint Health.

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Mount Sinai Creates Transformational New Model of Behavioral Healthcare With New State-of-the-Art $140 Million Center

Jason Free — Mon, 12 Jun 2023 09:39:47 +0000

Mount Sinai Health System hosted a ribbon-cutting ceremony for the newly constructed Mount Sinai-Behavioral Health Center, located at 45 Rivington Street in Lower Manhattan. Click here to watch a video and learn more about the new Center.

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