Banner Health gets doctors, patients speaking same language using video remote interpreting
Banner Health, one of the nation's largest nonprofit health systems, recently partnered with InDemand Interpreting, a provider of Video Remote Interpreting (VRI) within healthcare, to remove language barriers throughout its health care system.
Banner Health has interpreters available 24 hours a day, seven days a week in more than 200 spoken languages in addition to American Sign Language (ASL). The VRI system is used throughout Banner Health and offers interpretive services on computers mounted on portable carts that can be wheeled into a patient's room. VRI enables the hospital staff to use interpreters via a live, web-based video conference with medically trained and certified interpreters.