Atrium Health and Best Buy Health are combining their strengths to develop new hospital at home offerings that will enhance the patient experience of receiving hospital-level care in the home. The goal of the partnership is to enable providers to deliver high-quality care to patients in the comfort of their own homes, while helping reduce emotional and financial burdens on patients and caregivers.
This partnership takes advantage of Atrium Health’s leadership position in telemedicine, including a well-established hospital at home program, combined with a patient population of nearly 3 million people. When aligned with Best Buy Health’s existing expertise and abilities – as well as Best Buy’s strengths in innovative omnichannel experience, distinctive in-home service, and world-class supply chain – together, Atrium Health and Best Buy Health will address the complex requirements of these programs, such as patient education and enabling technology in the home with the help of specially trained Geek Squad Agents to assist with logistics and technical support.
“We knew Atrium Health was the right partner to help tackle the unique challenges within the care at home experience,” said Deborah Di Sanzo, president of Best Buy Health. “We’re excited to leverage our expertise in omnichannel, supply chain, Caring Center support and services, in-home support and our ability to connect patients and providers through Current Health’s care at home platform. Those strengths, combined with Atrium Health’s extensive clinical expertise and deep experience leading in virtual care, will help us improve and enable care in the home for everyone.”
“Our partnership with Best Buy Health will help change the lives of our patients and consumers, giving them access to the tools and experiences they need to receive care in the comfort of their own home,” said Dr. Rasu Shrestha, chief innovation and commercialization officer at Advocate Health, of which Atrium Health is a part. “Our surveys show high levels of patient satisfaction for our hospital at home experience and the use of virtual care is a valuable tool in our efforts to eradicate both economic and geographic disparities in accessing health care services. Together with Best Buy Health, we will combine our strengths to provide better outcomes and equitable access for patients who will receive their care in the home. This will also allow for a more successful and seamless process for the providers caring for them.”
Atrium Health launched its hospital at home program as a means to address patient surges during the early stages of the COVID-19 pandemic. Atrium Health has since evolved the program to be able to care for such conditions as cardiac, COPD, pneumonia, asthma, various infections and other medical and post-operative conditions.
This partnership serves as another example of how Best Buy is continuing its work in the health space. Its care at home platform, Current Health, was added to the company’s portfolio in 2021 and brings together remote patient monitoring, telehealth and patient engagement into a single solution for healthcare providers.
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