AARP and GetWellNetwork Team Up to Help Hospitals Better Prepare Caregivers and Support CARE Act Compliance

AARP and GetWellNetwork announced from Healthcare Information and Management Systems Society (HIMSS) 2019 that they are collaborating to make sorely needed instructional resources for family caregivers accessible in the hospital setting for the first time. Designed in response to the Caregiver Advise, Record and Enable Act (CARE Act), the interactive Family Caregiver Features include how-to videos and an option to designate a caregiver in a patient’s medical record.

More than 40 million individuals, mostly family members, provide care to loved ones who wish to recover or “age in place.” Nearly half of family caregivers regularly perform complex treatments, such as wound care, injections and managing special diets and 78 percent manage multiple medications, often with little to no guidance. As a result, many family caregivers feel uncertain, overwhelmed and are fearful of causing harm. AARP and GetWellNetwork are addressing this gap in care delivery by ensuring caregivers have the knowledge and support to provide optimal care beyond the hospital or doctor’s office.

The 16 videos, produced by the Home Alone Alliance, a collaborative group of organizations including AARP, focused on supporting family caregivers, are now available to caregivers via GetWellNetwork’s digital patient engagement solution, GetWell Inpatient. The videos provide simple, step-by-step instruction and tips for family caregivers on a range of topics, including wound care, mobility and medication management. The combination of the video library integration and a series of prompts designed to document designated caregiver information in the hospital record satisfies two provisions of the CARE Act.

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AARP, CARE Act, Caregiver Advise, GetWell Inpatient, GetWellNetwork, HIMSS, Record and Enable Act


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