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4 ways millennials are transforming healthcare technology

Perry Price, President CEO and Founder, Revation Systems

Written by: Perry Price

Older generations have often viewed the younger population as a tangible representation of change in our world. Whether it be the loud “rock ‘n’ roll” music associated with baby boomers or the individualistic attitudes of the “latch-key kids,” younger generations have always led the way toward significant social transformations within our nation. Today millennials are leading our society through another transformation — technology. As the largest generation, numbering 83.1 million per the United States Census Bureau 2015 Report, millennials are changing the technology landscape and spurring digital transformation.

Millennials were the first generation to grow up entirely exposed to major technological breakthroughs like the internet and smartphones, and they’re paving the way for innovations in technology, subsequently impacting almost every industry imaginable. Healthcare in particular is facing a large transformation, thanks to this booming generation. Here are four examples of how millennials are transforming healthcare technology.

  • Expanding Convenience
    Commonly referred to as the “drive-through” generation, millennials wish convenience and instant access. In fact, 60 percent of millennials boast the convenience of having a smartphone or tablet to research or buy a product or service while on-the-go. This demand for expediency continues to drive industries, namely healthcare, to provide instant, on-demand access to services. Telehealth continues to gain the interest of millennials for convenient care on-the-go. In fact, in a study conducted by Salesforce, 60 percent of millennials expressed interest in using telehealth options such as video chat with a provider to avoid going into the doctor’s office for an appointment. As this interest grows, hospitals and clinics will continue to expand telehealth technology to increase accessibility and transform the traditional methods of healthcare.
  • Shifting the World of Wearables
    Millennials have been the first users to adopt new technology and have contributed heavily to setting significant trends in the healthcare industry. In a study conducted by Barkley, millennials were found to be 2.5 times more likely to be early adopters of technology than older generations, with 56 percent reporting that they are usually the first to try new technology. Because of their willingness to adopt innovative technology, millennials have contributed heavily to the increasing popularity of wearable devices, so much so that the number of wearable devices worldwide is expected to reach an estimated 830 million in 2020. Along with an increasing number of users, 63 percent of millennials also state that they would be interested in proactively sharing their health data pulled from wearable devices with their doctor/provider to monitor their well-being.
  • Advancing Mobile Healthcare                                                                  The average millennial owns 7.7 connected devices, including smartphones, tablets and other on-the-go devices to keep the world at their fingertips. With such vast mobile access, millennials are pushing healthcare to go mobile at a rapid pace. Nearly half of all smartphone owners claim they use their devices to get health information, and one-fifth have health apps on their devices. Millennials in particular feel strongly about this advancing healthcare technology. In fact, 73 percent of millennials are interested in having their doctors use mobile devices during appointments to share information, and 71 percent would like a doctor to give them a mobile app to actively manage their well-being for preventive care, review health records and schedule appointments.
  • Accepting a World with Artificial Intelligence                                      Just a few decades ago, artificial intelligence (AI) merely held a place in our imagination, existing only within science-fiction. However, as fantastical as the concept may seem, AI has become our reality and is transforming the delivery of healthcare. In fact, according to the predictions of experts in the field 80 percent of doctors will be replaced by AI in the future. Millennials have characteristically obtained an open mindset to AI technology, and many say they trust computers as much as they trust their own providers.

The healthcare industry is on track toward a major transformation in the coming years. With technology-savvy millennials currently making up nearly a quarter of the United States population, the technology sector of the industry will likely be most impacted by such significant change. With a strong preference for convenient, on-the-go care, the millennial generation will continue to transform healthcare and drive the industry to a spectacular technological future.

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